Blog · Online booking · · 3 min read
Online booking does not end when the client taps “Book”. Afterwards they want to know whether it is confirmed, change the time or cancel without having to call. For that they have their own dashboard.
What a client can do
- Create their account with e-mail, Google or Apple.
- See their next appointment and its status.
- Change or cancel it online as long as it is within the deadline you have set.
- Turn on notifications to get the reminder on their phone.
- Save salons as favourites and write a review after their visit.
What it means for the salon
Fewer calls asking “What time was it?” and fewer surprise gaps: a cancellation made in time from a phone frees up the slot in your calendar straight away.
Keep reading
- Your public page: your salon’s showcase online
Services, prices, photos, opening hours and reviews on a page that updates itself when you change something in your dashboard.
Online booking · 5 October 2026 - Online appointments 24 hours a day: how to turn on booking without losing control
Your clients book at any time and you decide the interval, the notice period, the maximum booking window and the cancellation rules.
Online booking · 10 September 2026 - Verified reviews: only people who have been to your salon can review it
In TonoLab, only clients with an account who have already had an appointment with you can write a review. Less noise, more trust.
Online booking · 18 August 2026